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Our values



We are always available and ready to help. 
We are
- here to help
- friendly and forthcoming
- attentive and approachable
"​I treat everyone with respect regardless of who they are and where they come from".

Paula Techera, doctor, Uruguay


We constantly make an effort to retain and improve our skills.


- add to our expertise as we expand and meet new challenges
- always deliver
- are determined to learn and we consistently refine refine our skills

"​When I am with a patient I have a proper
knowledge base to get the job done".


Guillermo Canate, rescue officer, USA


We look for solutions rather than problems.
- take responsibility
- show initiative
- do the job - and we do it on time

"When the alarm sounds, the first thing that comes to my mind is to do as I was trained".


Nicolae Stefan, fire fighter, Romania


We respond quickly and with dedication whenever people need our help.
We are
- on top of the situation
- flexible yet focused
- capable of doing things right – on the first try

"​I have to adapt quickly if the patient’s
condition changes during transport".


Maria Wivel, medical escort, Spain


We want to make people safer in their everyday lives.

- make an extra effort
- share our knowledge
- take pride in being considerate and caring

"It is important that the clients feel they are in good hands as soon as I arrive".

Anders Håkansson, roadside rescue officer, Sweden


We repay your faith in us by always keeping our promises.

- are people you can trust
- enjoy an open dialogue with our colleagues and  the communities we servethe communities we serve
- are dependable, resourceful and respectful

"I always do my best to make everybody feel safe".


​Richard Ng, instructor, Malaysia




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​Falck Global Assistance is a part of Falck Group that offers worldwide rescue services.

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Falck Global Assistance, Sydhavnsgade 18, DK-2450 Copenhagen | CBR: 38049399 | email: | tel: +45 70 25 04 05